• BUSINESS DAYS ARE DEFINED AS MONDAY THROUGH FRIDAY ONLY. Weekends and holidays are NOT included.
  • We do not accept Deliveries to P.O. or A.P.O addresses.
  • Signatures required upon delivery, so please ensure your ship to address is ready to accept deliveries.
  • We do NOT offer weekend delivery.
  • We do not offer same day shipping
  • Orders placed after 4pm EST are considered the next business days transaction and will not be processed until following day
  • Returns can be made within the first 30 days of purchase.
  • Please note we charge a 15% restocking fee for refunds made to your credit card. Alternatively, we can issue credit vouchers for 100% of the value of the returned items. Vouchers are redeemable on timetospa only.
  • All undeliverable packages will be charged a re-shipment fee.
  • All delivery charges are subject to change.
  • Please Note: Your country may require you to pay an import charge for your products. We advise you check this prior to placing your order. timetospa is not liable for these charges.
  • Please note 2014 timetospa warehouse closures:

    • May 26 (Memorial Day)- Orders placed after 4pm EST on 5/23/14 will be processed 5/27/14 and shipped accordingly
    • July 4 (Independence Day) - Orders placed after 4pm EST on 7/2/14 will be processed 7/5/14 and shipped accordingly
    • September 1 (Labor Day)- Orders placed after 4pm EST on 8/29/14 will be processed 8/2/14 and shipped accordingly
    • November 27 & 28 (Thanksgiving)- Orders placed after 4pm EST on 11/25/14 will be processed 11/29/14 and shipped accordingly
    • December 25 (Christmas)- Orders placed after 4pm EST on 12/22/14 will be processed 12/27/14 and shipped accordingly

    Domestic Shipping Charges:

FedEx Ground Service
(Anticipated delivery in 9-12 business days)
FedEx Ground prices are dependent on your order amount. Please see below to determine your shipping cost.
$0 to $49.99 $7.00

$50.00 - $98.99

$7.50

$99.00 - $150.00

$0.00

$151.00 - $200.00

$0.00

$201.00 - $249.00

$0.00

$250.00 and up $0.00
US FedEx 3-Day Service
(anticipated delivery within 4-5 business days)
$15.00
US FedEx 2-Day Service
(anticipated delivery within 3-4 business days)
$18.00

US FedEx Next Day Service
(anticipated delivery within 2-3 business days)

$24.00

International Shipping Charges: 

International Rates
Order Total Caribbean/ Bermuda South America Canada Non Domestic*
$199.99 or less $35 $45 $25 $13
$200 to $299.99 $40 $50 $29 $20
$300 to $399.99 $45 $55 $33 $25
$400 to $599.99 $50 $60 $37 $30
$600 to $799.99 $55 $65 $41 $35
$800 to $999.99 $60 $70 $45 $40
$1000 to $1249.99 $65 $75 $50 $45
$1250 to $1499.99 $70 $80 $60 $50
$1500 to $2000 $90 $100 $70 $55
*Non Domestic areas include Hawaii, Alaska and Puerto Rico. 
**We do not ship to Europe or Africa. Please visit www.timetospa.co.uk for more information.

Holiday Shipping Cutoff Dates:

Ground Shipping           Friday, December 12 by 4PM EST

3 Day Shipping             Thursday, December 18 by 4PM EST

2 Day Shipping             Friday, December 19 by 4PM EST

Overnight Shipping        Monday, December 22 by 4PM EST